Frequently Asked Questions


The following are some of the most popular questions we receive from our customers at Book Flights ®. This section should address any questions you might have concerning your flight and booking. It is constantly updated from insights given by our Customer Support team because improving customer experience is the No.1 priority of Book Flights ®. Should you not find an answer to your question please submit a support ticket through our Customer Service Desk.


Is Book Flights ® a member of any reputable travel organization?

Who can I turn to for help once I’m traveling?

What are the fees associated with Visa and Passport processing?

I have an urgent need for a Passport, what can I do?

What is the difference between Visa validity and duration?

How do I know if I need a Passport and/or Visa for my travel? What are the required documents and forms?

What is your low fare guarantee?

Is there anything else I should know before I book airline tickets through Book Flights ®?

Before I shop for airline tickets, must I register with Book flights ®?

Can I purchase tickets from the U.S.?

When will I receive my ticket from Book Flights ®?

What types of payments are accepted by Book Flights ®?

What do I get as proof of purchase of an E-ticket?

What is an e-ticket?

Do you sell travel insurance?

How can I purchase tickets?

How do book a flight with Book Flights ®?

Whats different about Book Flights ®?

What are consolidator or “Bulk” Airline tickests?


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